Culture and hospitality
Help guests, visitors and audiences connect with places, services and stories.
For cultural organisations and visitor attractions, we create immersive experiences and AI guides that make collections, venues and places easier to explore. For hotels and hospitality groups, we build guest and staff tools that improve service without losing human control.
Applications
Visitor and guest technology with operational control.
- AI-guided tours and guest assistants using approved source material.
- Interactive kiosks for common visitor, guest or staff questions.
- Immersive archive, venue and place-based storytelling.
- Accessible content layers for different audiences and service contexts.
- Staff tools for interpretation, operations, onboarding and content reuse.
Culture and heritage
Make collections, archives and stories easier to explore while keeping curatorial and interpretation control.
Venues and attractions
Support wayfinding, visitor questions, pre-arrival planning and operational knowledge with controlled AI workflows.
Hospitality groups
Improve guest support, staff onboarding, service consistency and internal knowledge access across locations.
Proof and platforms
Built and shipped, not theoretical.
For visitor-facing service, our CX Hero platform puts digital humans on kiosks and service points, with escalation to staff when a person is needed.
For immersive storytelling in culture, see Leeds Rhinos Legends: a cross-platform Unreal Engine 5 heritage experience, live on the Meta Horizon Store.
Visitor and guest technology